3. How We Collect Personal and Other Information
We and our service providers may collect Personal Information online in a variety of ways in connection with our services or products, including:
- Through our websites (“Websites”)
- Through the software applications made available by us for use on or through computers and mobile devices (“Apps”)
- Through social media properties (“Our Social Media”)
- Through HTML-formatted email messages that we send to you that link to this Privacy Policy (“Emails”)
- Through extranet sites made available to our clients and third parties (“Extranet Sites”)
- Through services we provide to our corporate and institutional clients (“services”)
- Through our registration process for newsletters, seminars, webinars and events
We also may collect Personal Information offline in a variety of ways in connection with our, including:
- When you participate in a contractual arrangement for services or products
- When you provide information in conjunction with our services or products
- When you interact with us at an event
We also may collect Personal Information from other sources, including:
- Publicly available databases
- Joint marketing partners and event sponsors, when they share the information with us
- Other entities or franchisees to which we provide products and services
- Referral sources
- Social media platforms
We need to collect Personal Information in order to provide our products and services to you. If you do not provide the information requested, we may not be able to provide our products or services. If you disclose any Personal Information relating to other people to us or to our service providers in connection with our products and services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
We and our service providers may collect Other Information in a variety of ways, including:
- Through your browser or device:
- Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version and the name and version of the services (such as the App) you are using. We use this information to ensure that the services function properly.
- Through your use of an App
- When you download and use an App, we and our service providers may track and collect App usage data, such as the date and time the App on your device accesses our servers and what information and files have been downloaded to the App based on your device number.
- Using cookies
- Cookies are pieces of information stored directly on the computer that you are using. Cookies allow us to collect information such as browser type, time spent on the services, pages visited, language preferences and other traffic data. We do not currently respond to browser do-not-track signals. To learn more about how we use cookies, or to opt out of the collection and use of cookies, please see our Cookies Policy by clicking here https://www.corporate.kohler.com/cookie-policy.
- Using pixel tags and other similar technologies
- Pixel tags (also known as web beacons and clear GIFs) may be used to, among other things, track the actions of users of the services (including email recipients), measure the success of our marketing campaigns, and compile statistics about usage of the services and response rates.
- Analytics
- We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the services and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s and YouTube’s practices by going to https://www.google.com/policies/privacy/partners/, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout. To view Google’s and YouTube’s privacy policy, please click here.
- You will be given the option at each website to opt-out of being tracked by cookies.
- IP Address
- Your IP address is automatically assigned to your computer by your Internet Service Provider. An IP address may be identified and logged automatically in our server log files whenever a user accesses our systems, along with the time of the visit and the page(s) that were visited. Collecting IP addresses is standard practice and is done automatically by many websites, applications and other systems. We use IP addresses for purposes such as calculating usage levels, diagnosing server problems and administering the systems. We may also derive your approximate location from your IP address.
We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. In some instances, we may combine Other Information with Personal Information. If we do, we will treat the combined information as Personal Information as long as it is combined.